Crisis Services
A crisis is identified by a time of intense difficulty, trouble, or danger. If you or your child is experiencing a mental health crisis that threatens life, please call 911.
If your child is experiencing a crisis that is less severe, please consider contacting one of the following helpful resources:
Youthdale Psychiatric Crisis Services
Type of Service: Phone assessment and mobile response team.
Telephone: 416-363-9990
Website: https://www.youthdale.ca/crisis-line
Kids Help Phone
Type of Service: Phone and web counseling for children and youth
Telephone: 1-800 668-6868 or text 686868
Website:https://kidshelpphone.ca/
Assaulted Women’s Helpline
Type of Service: Phone counselling
Telephone #: 1-866-863-0511
Website: https://www.awhl.org/
Walk in Counselling Services
Walk-in Counselling services are ideal for children and families dealing with current and immediate struggles and concerns. The professional teams at the following walk-in centres are equipped to assess and treat children and families on a first come, first serve basis.
Etobicoke Children’s Centre
Location: 2267 Islington Ave., Lower Level, Below the Fresh Value grocery store at Islington and Bergamot Ave.
Hours: Monday: 2-6 pm (arrive by 4:30); Tuesday: 11-4 pm (arrive by 2:30); Wednesday: 12-8 pm (arrive by 6:30), Thursday: 2-6 pm (arrive by 4:30); Friday: 10-2pm (arrive by 12:30)
Ages: Children and youth through age 16, and their families.
Website: www.etobicokechildren.com/walk-in-clinic
Yorktown Child & Family Centre
Location: 2010 Eglinton Ave. W., Suite 300
Hours:Monday: 2-6 pm, Tuesday: 10-2 pm, Wednesday: 4-8 pm, Thursday: 2-6 pm, Friday: 10-2pm. Last appt. is taken 1 hour before closing.
Ages: Children and youth to age 18, and their families.
Website: https://Yorktownfamilyservices.com
Skylark Children, Youth and Families
Location: 65 Wellesley St. E. (at Church), Suite 500
Hours: Monday: 9-1 pm, Tuesday: 12-8 pm, Wednesday: 3-6 pm, Thursday: 9-1 pm, Friday: 9-1 pm. Last appt. is taken 1.5 hour before closing.
Ages: Youth ages 13-18, and their families.
Website: https://www.skylarkyouth.org
East Metro Youth Services
Location: 1200 Markham Road (at Ellesmere), Suite 200
Hours: Monday: 2-8pm, Tuesday: 10-8pm, Wednesday: 2-8pm, Thursday: 10-5pm, Friday: 10-2pm. Last appt. is taken 1 hour before closing.
Ages: Youth and their families.
Website: https://stridestoronto.ca/
Youthlink
Location: 747 Warden Avenue, between Eglinton and St. Clair
Hours: Wednesday: 12–8 pm. Last appt. begins at 6:45pm.
Ages: Youth ages 12-21, and their families.
Website: www.youthlink.ca/counselling
Additional Resources
Breakaway Addictions Services
Type of Service: Harm reduction counseling for youth ages 12-25 who are struggling with a substance use concern, and their families.
Telephone: 416-234-1942
Website: www.breakawayaddictions.ca
Bereaved Families of Ontario – Toronto
Type of Service: Support programs for families dealing with bereavement.
Telephone: 416 440-0290
Website: https://www.bfotoronto.ca/
Parents for Children’s Mental Health
Type of Service: Advocacy group for families.
Telephone: 416-921-2109 x128
Website: www.pcmh.ca
Children’s Mental Health Ontario
Type of Service: Information on children’s mental health issues.
Telephone: 416-921-2109
Website: www.kidsmentalhealth.ca
Healthy Ontario
Type of Service: General health information from the Ministry of Health.
Website: www.mhp.gov.on.ca