How We Can Help
Clients of the George Hull Centre have the right:
To be treated with dignity, respect and without discrimination based on race, culture, religion, ethnicity, gender, sexual orientation or socio-economic status.
- To privacy and confidentiality, except when we are required to disclose or share information because of legal or professional obligations, as outlined in the Client Orientation Booklets and the Privacy Policy, which are posted on the Centre’s website.
- To participate fully in decision-making around your care or service, including the right to refuse or discontinue service.
- To receive service in offices and program spaces that are welcoming, safe, clean and accessible.
- To make a complaint regarding a breach of privacy or if you are dissatisfied with the service received.
Client Responsibilities
The George Hull Centre values and respects the rights, privacy and diversity of clients. The Centre expects that staff, trainees, volunteers and clients will be treated with respect. We do not tolerate aggression, harassment or discrimination. Our policies reflect our commitment to participating in respectful interactions and engaging in processes to promote healing and establish a safe and inclusive environment for our team members, clients and their families.